Privacy Notice
LAST UPDATED : APRIL 2026
Privacy Policy
**Last updated:*April 2026
Your Best Next Move Limited ("we", "us", "our", "Paul") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and otherwise process personal data in connection with our website, services, and business activities.
1. Who We Are
Your Best Next Move Limited is the data controller responsible for your personal data. We are a business coaching and growth support company operating in the UK, working with solo founders and entrepreneurs across a range of programmes and one-to-one services.
For privacy inquiries, contact: paul@yourbestnextmove.com
2. What Data We Collect
We collect personal data in the following ways:
2.1 Information You Provide Directly
Email Sign-ups Email address First name (optional)
Inquiry Forms Name Email Phone number (optional) Message content
Intake Questionnaires and Programme Applications When you apply for our programmes or services, we collect: Name Business name Business description Ideal customer profile Pricing information Website URL LinkedIn profile URL Other social media profiles Business tenure Team size Annual revenue Client sources Business objectives Service expectations Any additional information you choose to share
One-to-One Coaching Sessions Information discussed during sessions (notes, recordings if consented to) Any documents or files you share
WhatsApp Community Messages and content you share in the private group
Payment Information Payment method details (processed via Stripe) Invoice and receipt information Transaction history
2.2 Information Collected Automatically
Website Usage IP address Browser type and version Pages visited and time spent Referrer information Device information
Email Communications Whether you open emails Links you click When you receive and read emails
Cookies and Tracking We use cookies to improve your experience Analytics data to understand how you use our website
3. Legal Basis for Processing
Under UK GDPR, we process your data based on the following legal bases:
3.1 Contractual Necessity
Processing your Sales Club intake questionnaire and programme data to deliver the service you've paid for Processing payment information to facilitate transactions
3.2 Consent
Marketing emails (you can unsubscribe at any time) WhatsApp community participation Any additional communications you've opted into
3.3 Legitimate Interests
Improving our website and services Analysing usage patterns to enhance user experience Fraud prevention and security Business record-keeping and administrative purposes Contacting you about service updates or changes
3.4 Legal Obligation
Maintaining records for tax and accounting purposes Complying with UK law and regulation
4. How We Use Your Data
We use your personal data for the following purposes:
Delivering Sales Club or other services you've purchased Personalising your 1:1 coaching sessions Sending you relevant educational content and programme updates Following up on inquiries or applications Improving our website, services, and content Analysing usage patterns and user behaviour Sending marketing communications (with your consent) Processing payments and maintaining financial records Complying with legal and regulatory obligations Protecting against fraud and maintaining security Creating anonymised case studies and testimonials (with your permission)
5. Who We Share Your Data With
We do not sell, rent or trade your personal data. We may share data with:
5.1 Service Providers
*Stripe– Payment processing *HubSpot– Customer relationship management (CRM) and email marketing *Zoom– Video conferencing for coaching sessions *WhatsApp– Private group messaging (via Facebook/Meta)
These processors are contractually bound to protect your data and use it only for the purposes we specify.
5.2 Legal Requirements
We may disclose data if required by law, regulation, or court order.
5.3 Business Transfer
If Your Best Next Move is sold or merged, your data may be transferred to the new owner. We will notify you of any such change and any choices you may have.
5.4 Anonymised Data
We may use anonymised or aggregated data (which cannot identify you) for research, marketing, or analytics purposes.
6. Data Retention
We retain your personal data for as long as necessary to:
Fulfil the purpose for which it was collected Meet legal and regulatory obligations Resolve disputes or enforce agreements
6.1 Specific Retention Periods
Programme and Service Participants Active engagement period plus 12 months after programme or service ends Payment records: 6 years (for tax purposes)
Email List Subscribers Until you unsubscribe
Inquiry Forms 12 months unless you become a customer
Coaching Session Notes Duration of coaching engagement plus 2 years
WhatsApp Community Duration of membership plus 12 months
You can request deletion of your data at any time, subject to our legal obligations.
7. Your Rights Under UK GDPR
You have the following rights:
7.1 Right of Access
You can request a copy of the personal data we hold about you.
7.2 Right to Rectification
You can ask us to correct inaccurate or incomplete data.
7.3 Right to Erasure
You can request deletion of your data in certain circumstances ("right to be forgotten").
7.4 Right to Restrict Processing
You can ask us to limit how we use your data in certain situations.
7.5 Right to Data Portability
You can request your data in a structured, commonly used format and transfer it elsewhere.
7.6 Right to Object
You can object to processing for marketing, research, or legitimate interests.
7.7 Right to Withdraw Consent
If processing is based on your consent, you can withdraw it at any time.
7.8 Right to Lodge a Complaint
You have the right to complain to the Information Commissioner's Office (ICO) if you believe we've mishandled your data.
**To exercise any of these rights, contact:*paul@yourbestnextmove.com
We will respond to requests within 30 days of receipt.
8. International Data Transfers
Some of our service providers (Stripe, HubSpot, Zoom, WhatsApp/Meta) are based outside the UK. These transfers are protected by:
Data Processing Agreements incorporating Standard Contractual Clauses Adequacy decisions where applicable Your explicit consent where required
By using our services, you consent to these transfers.
9. Security
We implement appropriate technical and organisational measures to protect your data from:
Unauthorised access Accidental loss or destruction Unauthorised alteration
Measures include:
Encrypted connections (HTTPS) Secure password protection in our CRM Access restricted to authorised personnel only Regular security reviews
However, no system is completely secure. We cannot guarantee absolute security, but we take your privacy seriously.
10. Cookies
We use cookies on our website to:
Remember your preferences Analyse website usage (Google Analytics) Enable essential site functionality
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
11. Marketing Communications
11.1 Opt-In and Opt-Out
We only send marketing emails to those who have opted in. You can unsubscribe at any time by:
Clicking "unsubscribe" at the bottom of any email Contacting paul@yourbestnextmove.com
11.2 Legitimate Interests
We may contact you about service updates, changes to our programmes, or new offerings that may be of interest. You can opt out of these communications if you prefer.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our practices Changes in UK GDPR or other relevant law Technical or operational changes
We will notify you of material changes by email or by posting the updated policy on our website. Continued use of our services after such changes constitutes your acceptance of the updated policy.
14. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect data from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data:
**Email:*paul@yourbestnextmove.com
**Address:*Your Best Next Move Ltd
**Response Time:*We aim to respond to all inquiries within 30 days.
If you're not satisfied with our response, you can lodge a complaint with the Information Commissioner's Office (ICO):
**ICO Website:*www.ico.org.uk
**ICO Phone:*0303 123 1113
16. Definitions
**Personal Data:*Any information relating to an identified or identifiable natural person.
**Processing:*Any operation performed on personal data (collection, recording, use, sharing, etc.).
**Data Controller:*The organisation that determines how and why personal data is processed (Your Best Next Move Ltd).
**Data Processor:*An organisation that processes data on behalf of the controller (e.g., Stripe, HubSpot).
**Consent:*Freely given, specific, informed, and unambiguous agreement to processing.
By using Your Best Next Move Limited's website, programmes, services, or engaging with us in any way, you acknowledge that you have read and understood this Privacy Policy.